Improving learning from emergency management training: Sweden and the Netherlands are teaming up


Marcel van,Berlo Mirko,Thorstensson Alma,Schaafstal Magnus,Morin Jan,Maarten Schraagen,Johan Jenvald


When an emergency occurs, it is of the utmost importance that the teams managing this emergency are well prepared. In order to achieve this, training teams, also in a multi-service context, is a necessity. A major misconception is that, just by being involved in training, the team members will learn from it. Teams will, however, only learn from a training event when several conditions are met. First, the training should be based on valid training objectives. The training should be systematically designed to guarantee that the team could show the behavior as described in these training objectives. Secondly, it cannot be predicted what kinds of emergencies will occur and which outcomes are best. Therefore, the focus of the training should not be on the product, but rather on the team processes. Next, the measurement of the teams performance should be based on the training objectives and capture the team processes. Besides, a systematic performance measurement will facilitate the feedback to the team. Finally, the training staff, especially the observers and debriefers, should be provided with adequate supporting tools. Both TNO Human Factors and FOI have many years of research and training experience in emergency management. In this paper, we will give our view on training emergency management teams following the conditions mentioned before: design and development of team training, training team processes, performance measurement and feedback and supporting the training staff. We will end with a discussion in which we will share our intentions on teaming up together.